Booking a Desk, Losing a Memory: The Unmeasured Cost of Flexible UK Offices
Hot-desking is usually judged on utilisation and property costs, not on what it does to a team's shared memory. In UK offices, the loss of a regular desk can quietly weaken informal handovers, visible artefacts and the cues that help people understand what is happening. This article sets out a practical memory strategy for flexible workplaces.